Please reach me at james@jamessteinmetz.com or jqsteinmetz@gmail.com if you cannot find an answer to your question.
I want you to be happy with your purchase! Therefore I do my best to represent the images accurately on your screen as well as ship the paintings with care. All sales are final. However, if you are not satisfied with your purchase, or it is not quite what you were expecting, please let me know.
With that said, if you want to do a video call before purchasing an original painting, please contact me. Sometimes it can be really helpful for collectors to see the painting live and ask me questions about the piece.
I feel strongly about creating as little waste as possible so I reuse packing materials whenever I can. Therefore, your painting may come in a reused box and/or with gently used bubble wrap or paper. Most of my large paintings come loose unstretched rolled up. Paintings on stretched canvas will come in a box.
If you want to pay with a personal check, Venmo or Zelle, please contact me directly and we can arrange that.
I will ship internationally. Please contact me directly if you live outside of North America and wish to make a purchase. Please note however that additional border fees, duties, and handling fees may be charged by other countries after the painting has shipped.
Most original pieces come unframed. However, if you prefer a frame, I can make that happen for a reasonable fee. Contact me directly and I can help you choose a frame to go with your piece. The frame will be custom made so it will add about a three to four weeks to your order.
Yes! Email me! We can chat about it.
Yes !! You can tell by the similar letters or numbers in the title of the art piece.
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